Privacy Policy

This Privacy Policy explains how Happy Cluck Organics (“Happy Cluck,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit happycluck.com (the “Site”) or make a purchase from us. By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information that you provide to us directly, information collected automatically, and information from third parties.

Information you provide

• Order and account information: name, billing and shipping address, email address, phone number, and the products you purchase.
• Payment information: processed securely by our payment providers (including Shopify Payments and, where applicable, PayPal, Shop Pay, and similar processors). We do not store full payment card numbers on our servers.
• Communications: information you share when you contact us, leave a review, or subscribe to marketing emails.

Information collected automatically

• Device and usage data: IP address, browser type, device identifiers, pages viewed, referring URLs, and interactions with the Site, collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to: process and fulfill orders; manage subscriptions and accounts; provide customer support; send transactional messages and, with your consent, marketing communications; personalize and improve the Site; prevent fraud; and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information for money. We share information with service providers who perform functions on our behalf, including our e-commerce platform (Shopify), payment processors, shipping carriers, email and analytics providers, and subscription tools. We may also disclose information to comply with the law, enforce our policies, protect our rights, or in connection with a business transfer.

4. Cookies & Tracking

We use cookies and similar technologies to operate the Site, remember your cart, analyze traffic, and support marketing. You can control cookies through your browser settings; disabling some cookies may affect Site functionality. See our Your Privacy Choices page for opt-out options.

5. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing or marketing. California residents have rights under the CCPA/CPRA, and residents of the EEA/UK have rights under the GDPR. To exercise any right, email us at support@happycluck.com. We will verify and respond to your request as required by applicable law. We will not discriminate against you for exercising these rights.

6. Marketing Choices

You can unsubscribe from marketing emails at any time using the link in any message, or by emailing us. Transactional messages (such as order confirmations) are not promotional and may still be sent.

7. Data Retention & Security

We retain personal information for as long as needed to fulfill the purposes described here and to meet legal, accounting, or reporting requirements. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Site is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

9. Third-Party Links

The Site may link to third-party websites we do not control. Their privacy practices are governed by their own policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date reflects the most recent revision, and continued use of the Site after changes constitutes acceptance.

11. Contact Us

Questions or requests? Email support@happycluck.com.

This policy is provided for general information and does not constitute legal advice. Please have it reviewed by qualified counsel for your specific circumstances.